Terms & conditions
Last updated: May 2026
These terms govern access to and use of the Lumen Energy Consulting website (hereinafter, “the site”) and the engagement of its energy advisory services. Accessing the site implies full acceptance of these terms.
1. Identifying information
In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), the following details of the owner are provided:
- Entity: Lumen Energy Consulting [company name and tax ID to be completed]
- Address: Av. Real de Madrid, 59 — 46017, Valencia (Spain)
- Email: info@lumenenergyconsulting.com
- Phone: +34 633 27 18 03
2. Purpose and description of the service
Lumen Energy Consulting is an independent energy advisory. We analyse the electricity and gas bills of businesses and individuals, compare offers from different suppliers and recommend the option that best fits each consumption profile. The initial bill analysis is provided at no cost to the client.
We are not an energy supplier and do not exclusively represent any of them. Our recommendations are informational in nature; the final decision to contract with one company or another always rests with the client.
3. Conditions of use
The user agrees to make lawful use of the site and not to use it for activities contrary to the law, public morals or public order. The information provided through the forms must be truthful and up to date; the user is responsible for the accuracy of the data they supply.
4. Intellectual and industrial property
All site content (text, logos, images, design and code) is owned by Lumen Energy Consulting or by third parties who have authorised its use, and is protected by intellectual and industrial property law. Its reproduction, distribution or transformation without express authorisation is prohibited.
5. Liability
Lumen Energy Consulting does not guarantee the continuous availability of the site, nor is it liable for damages arising from interruptions, viruses or technical failures beyond its control. The savings estimated in the analyses are indicative and depend on market conditions and on each supplier at the time of contracting.
6. Third-party links
The site may contain links to third-party pages. Lumen Energy Consulting is not responsible for the content or the privacy policies of such external sites.
7. Data protection
The processing of personal data provided through the site is governed by our Privacy policy and our Cookie policy.
8. Applicable law and jurisdiction
These terms are governed by Spanish law. For the resolution of any dispute, the parties submit to the courts of the owner’s domicile, unless consumer protection regulations provide for a different jurisdiction.
